Deliveries & Returns

UK SHIPPING
FREE UK DELIVERY (2-4 business days)
Royal Mail TRACKED 48 Delivery - £2.95 
FREE Tracked delivery for orders £50+

REST OF THE WORLD SHIPPING
International TRACKED Delivery - £9.95 (Free on orders £80+)
6-7 Business Days

You may have to pay additional VAT if there is no trade agreement in place with the country you wish to import to from the UK.

Countries with Zero rated VAT are:

• Australia
• United States of America
• New Zealand 
• Norway
• Iceland

There may be others with Zero rated VAT

EXCHANGE & RETURNS

How do I return my parcel?

Please complete the form enclosed within your parcel with your reason for return.

Items can be returned withing 30 days from delivery.

Items MUST be returned unworn, unwashed and in its original condition free from perfume and pet hair.

We recommend returning items tracked to prevent any loss or delays for refund/exchange. Please retain proof of postage.

We will consider the overall condition of the product prior to making a refund. Any items that are not resellable will be sent back without refund or exchange.

We do not cover or refund any shipping costs. However we will cover the cost of shipping for exchanged items via our free delivery options. Additional costs may apply if you require tracked or international shipping.

Please ensure that the enclosed return/exchange form states clearly that you want to return or exchange.

Please send your return/exchange to;

Ambient returns
Brofield Printing
UNIT 4B BRAMFIELD PLACE FARM
BRAMFIELD
HERTFORD
HERTFORDSHIRE
SG14 2FD

We will process your return/exchange accordingly once the parcel is received.

We reserve the right to charge you again for delivery if the initial address is incorrect and items are returned by our postal service.

We reserve the right to refuse a refund/exchange if the returned products do not meet the conditions stated within our policy.